Help Desk

Please note Grey Defence® is a dietary supplement formulated for healthy individuals. If you have health issues or are on medication we recommend you consult your physician before using Grey Defence®. Our Customer Service Representatives (CSRs) are not physicians and therefore are unqualified to provide you with a diagnosis as to why you may be graying. They can of course point you to relevant articles, answer “product specific” questions and assist you in navigating our website.

Welcome to our Help Desk, it’s here to assist you to easily and efficiently communicate with our different departments about order related issues, including delivery issues as well as refund requests.

For non-order related feedback, or questions about our products, please use our online CSR chat/email application located on the top right of your screen.

We have streamlined our system such that all order related matters are process via our automated ticketing system. All your order related information is encrypted using 256 bit encryption – the highest level of encryption available. Further note, we do no store or access any of your credit card data, this is processed directly by our credit card processing partners such as Authorize.net & PayPal.

Customer’s feedback are all replied to within 24 hours, unless a holiday or weekend, in which case replies will be on the next business day. Don’t forget we also accept compliments :).

Before submitting a refund request, be sure to review our refund policy.

To submit your feedback simply click the Feedback button below and a new ticket window will open up allowing you to enter the information.

Other Product Lines: brainJOLT!^™

General Inquiries:

Telephone/Fax: 800-288-7729